Quality and accreditation
We are proud of our reputation for providing a high quality service. This reputation that has been built over decades.

It arises from the expertise of our staff, the robustness of our systems, and our strength of commitment to providing customers with the very highest quality of analysis and customer service.

 

            UKAS Accreditation Symbol - white on black - Testing.jpg          

                                                                            1181

Afaq 14001.png

 

What is accreditation?

 

Accreditation is a formal, third party recognition of competence. For laboratories worldwide, this means compliance to the international standard - ISO 17025.

 

Accreditation not certification

 

ISO 17025 contains specific technical requirements for the personnel employed and for the operations carried out. We are directly assessed by the United Kingdom Accreditation Service (UKAS) to confirm demonstration of:

 

  • Competence
  • Impartiality
  • Consistent Operation of laboratories

 

We also hold higher-level accreditation to both the DWI’s Drinking Water Testing Specification (DWTS) and the Environment Agency’s MCERTS schemes, which have additional technical requirements.

 

We currently have around 100 accredited analytical methods and over 500 accredited tests. We continually review and update our systems through continuous improvement and by extensively benchmarking our activities.

 

Our Accreditation Team

 

We have an internal team of five independent auditors whose sole remit is to monitor our compliance with accreditation standards. This team conduct over 250 audits per year, covering all aspects of the ISO 17025 quality system.

 

Proficiency Testing

 

Proficiency testing schemes are inter-laboratory comparison programs that allows us to monitor and improve the quality of our measurements. They provide an objective assessment of the reliability of data that we produce. We invest over 60 K each year to participate in numerous external schemes, including:

 

  • Food and Environmental Research Agency (FERA)

LEAP - Waters - Microbiology, Crypto and chemistry

  • Public Health England Water EQA

EQA - Waters - Microbiology

  • LGC proficiency testing group

Aquacheck - Waters, effluents and sludges chemistry

Air PT - Air

Crypts - Regulatory Crypto

QWAS - Surface waters/waste waters/bathing

  • Labservice Analytical

InterCIND - Dioxins - WHO PCBs

  • Resource Technology Corporation Limited

RTC - Waters and Effluents - chemistry

  • Charles Rivers Laboratories

LAL PTP - Waters - Endotoxin

  • Dwr Cymru Welsh Water

Algae

  • Cara Technology

AROXA - Taste and odour