99% rated themselves ′satisfied′ through ′delighted′ for overall satisfaction with our service, maintaining a 97% - 99% record over the past six years
100% would use us again
96% would recommend us to others
100% rated themselves ′satisfied′ through ′delighted′ with our staff friendliness and knowledge
96% rated themselves ′satisfied′ through ′delighted′ with our ease of contact and speed of response
98% rated themselves as ′satisfied′ though ′delighted′ for turnaround times
98% rated themselves as ′satisfied′ through ′delighted′ with our value for money
22 February 2019
We are pleased to share the results of our 2018 Customer Satisfaction Survey with you, the results of the survey were very positive with the following noteworthy headlines:
These results are very rewarding and they reflect the efforts being made by all of our staff to maintain our high levels of customer satisfaction.
If you would like to discuss any aspects of our services, or provide feedback on how you would like to see further improvement, please contact us and we’ll be happy to help.